Occupational Certificate: Sales Assistant (General) (Retail Sales Advisor)

Excel in retail sales with our comprehensive facilitated programme tailored for Sales Assistants, also known as Retail Sales Advisors. Available in both classroom and webinar formats, this certificate equips individuals with the essential skills and knowledge required to succeed in retail sales roles. Led by experienced industry professionals, participants will explore key topics such as customer service techniques, product knowledge, sales strategies, and effective communication. Through interactive sessions and practical exercises, participants will learn how to engage customers, recommend products, handle transactions, and create positive shopping experiences. Whether you’re starting your career in retail sales or seeking to enhance your skills, this programme offers valuable insights and hands-on experience to thrive in the dynamic retail environment.

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